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Privacy Policy

Last updated: 01.01.2026

This Privacy Policy explains how CAE Business Solutions LTD collects, uses, stores, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

By using our website, engaging our services, or communicating with us, you acknowledge that you have read and understood this Privacy Policy.

1. WHO WE ARE

CAE Business Solutions LTD is a company incorporated in England and Wales and acts as a Data Controller for the purposes of UK data protection law where we determine the purpose and means of processing personal data.

2. THE DATA WE COLLECT

We may collect, use, store, and transfer the following categories of personal data:

  • Identity Data (name, title)

  • Contact Data (email address, telephone number, business address)

  • Technical Data (IP address, browser type, device information)

  • Usage Data (website interactions, analytics data)

  • Marketing and Communications Data (preferences in receiving marketing)

  • Project Data (materials, files, and communications provided in the course of services)

We do not intentionally collect special category data unless it is required for a specific lawful purpose and agreed in writing.

3. HOW WE COLLECT DATA

We collect personal data through:

  • Direct interactions (email, phone, forms, contracts)

  • Website enquiry forms

  • Service agreements and project communications

  • Cookies and analytics tools

  • Third-party platforms where you engage with us

4. HOW WE USE YOUR DATA

We process personal data for the following lawful purposes:

  • To provide and manage our services

  • To respond to enquiries and communications

  • To perform contractual obligations

  • To manage billing and payments

  • To improve website functionality and user experience

  • To comply with legal and regulatory obligations

  • To send relevant marketing communications (where permitted)

We rely on lawful bases including contract performance, legitimate interests, legal obligation, and consent where applicable.

5. MARKETING COMMUNICATIONS

We may send marketing communications where you have requested information, engaged our services, or consented to receive updates.

You may opt out at any time by contacting us or using the unsubscribe mechanism provided.

6. DATA SHARING

We may share personal data with:

  • Professional advisers (legal, accounting)

  • IT and hosting providers

  • Payment processors

  • Marketing and analytics providers

  • Regulatory authorities where required by law

We require all third parties to respect the security of personal data and to process it in accordance with the law.

7. INTERNATIONAL TRANSFERS

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses, to protect personal data.

8. DATA SECURITY

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or destruction.

However, no transmission over the internet can be guaranteed to be completely secure.

9. DATA RETENTION

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

10. YOUR LEGAL RIGHTS

Under UK GDPR, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request erasure (in certain circumstances)

  • Object to processing

  • Request restriction of processing

  • Request data portability

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us.

11. COOKIES AND TRACKING

Our website may use cookies and similar technologies to improve functionality and analyse usage.

You can manage cookie preferences through your browser settings.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

13. CHILDREN’S DATA

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.

14. DATA BREACHES

In the event of a personal data breach, we will assess the risk and notify the Information Commissioner’s Office (ICO) and affected individuals where required by law.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

16. CONTACT US

For any questions regarding this Privacy Policy or your personal data rights, please contact CAE Business Solutions LTD.

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